01
A patient finds you and asks for a time.
They pick a genuinely open slot from your own website, at any hour. It arrives as a request, and your front desk confirms it in a click.
SchedulingFor independent clinics
The whole front office, in one system.
Klauve books the patient, reads the referral fax, checks the insurance and follows up afterwards — one affordable platform that lets a small front desk run like a large one.
- Set up for you
- One price for the whole platform
- Built to support HIPAA
One system
Seven jobs. One login.
Everything between a patient finding you and showing up, on one record — instead of seven subscriptions that never quite talk to each other.
Physical therapyChiropracticPrimary careFamily medicineMed spasSports medicineOccupational therapyAestheticsPain managementOrthopedicsWellness clinicsMulti-location groups
A request comes in on the website. A referral arrives by fax. A question comes by text. The insurance check happens on a payer portal in another tab. The work isn’t the problem. The scattering is.
Four places, four chances for someone to be missed, and no single answer to what happened with a patient. Klauve puts all of it on one thread — including who looked at it, and when.
What it does
From first click to the review afterwards.
Follow one patient through a practice running on Klauve. Nothing is retyped, and nobody has to remember to chase.
02
The referral is read the moment it lands.
Name, date of birth, member ID, referring provider — pulled off the page and waiting for a person to check, instead of waiting to be typed.
Fax & document intake03
You know what is covered before they sit down.
A real-time eligibility check against the payer, summarised in the lines your practice actually uses and saved to the patient.
Insurance verification04
Forms are signed before they walk in.
Your own intake forms go out by text once the visit is confirmed. The answers, the signature and every message land on one thread.
Patient records05
Reminders go out without anyone remembering.
Workflows fire on what really happened — confirmed, rescheduled, arrived — in your words, from your own number.
Workflows06
And every visit ends with a chance to say so.
Each patient is asked for a review once their visit is complete. See every location's reviews in one list and reply to Google without leaving the page.
ReputationThe total package
And everything around it is included.
No plan tiers and no add-on modules. Every practice gets the whole platform — the board, the assistant, the analytics and the safeguards.
Every referral, tracked to arrival.
A board that moves each patient along on its own as appointments are requested, confirmed and kept — so the ones nobody has reached yet are impossible to miss.
Appointment pipelineAn assistant that asks first.
Kip answers questions about your practice and drafts the busywork. Nothing is sent or changed without your approval.
Meet KipKnow where patients come from.
One snippet on your website, and the visits sit beside the requests they become.
Website analyticsSecurity
Patient records deserve more than a password.
A code to your phone at sign-in
Two-factor is on every account to switch on, and a practice can require it of its whole team. Required means a password alone opens nothing.
Every record access, logged
Who opened which chart, and when. Kept for six years, exportable, and editable by no one.
Texts from your own number
Patients reply to your practice, and the reply lands on their thread.
No public file links, ever
Every document is fetched through a check that the person asking still works for you.
Software that gets out of the way
Built for the people who hold a practice together.
The receptionist retyping a fax. The office manager on hold with a payer. The clinician who just wants to know what is covered. Every feature is judged by whether it takes work off their desk.
The case for change
Patients have already moved on. The front desk is catching up.
What independent research says about how people now expect to deal with a practice.
0%
of patients want to schedule appointments anytime, from home or their phone
Experian Health, State of Patient Access, 20250%
of patients dislike repetitive paperwork during intake
Experian Health, State of Patient Access, 20240%
of patients have had care delayed by an insurance verification problem
Experian Health, State of Patient Access, 20250%
average no-show rate found across 105 published studies worldwide
Dantas et al., Health Policy, 2018Third-party research about patients and practices in general — not a measure of results with Klauve.
One instead of many
How many subscriptions is your front desk running on?
Most practices assemble their front office one tool at a time. Each has its own login, its own bill, and its own copy of the patient.
Tick what your practice pays for separately today
With Klauve, that becomes
31login, bill and
patient record
patient record
- Online booking tool → Scheduling & appointment requests
- eFax service → Fax & document intake
- Patient texting app → Texting from your own number
Getting started
You talk to us, and then it’s running.
01
Tell us about your practice
One conversation. We learn how your front desk works today and tell you plainly whether Klauve fits.
02
We set it up for you
Providers, locations, hours, forms and your existing patient list — configured by us, so nobody starts from a blank screen.
03
Your team signs in and it is running
Everyone gets their own login. Requests, faxes, insurance checks and follow-ups now land in one place.
Who is behind it
Built by two people who have seen the problem from the inside.
Josh has spent years building software for healthcare. Jerry came from inside a physiotherapy practice. Both kept watching good clinics lose patients to paperwork — and both thought the fix should be something a small practice could actually afford and use.
From the blog
All articlesPractical reading for the people who run the front desk.
Questions
The things practices ask us first.
Something else? Ask us directly.
Klauve is an all-in-one front-office platform for independent clinics. It combines online appointment requests, an appointment pipeline, AI-assisted reading of referral faxes, real-time insurance eligibility checks, patient messaging by text and email, digital intake forms, automated follow-up and Google review management — on one patient record, with one login and one bill.
Independent and small-group practices: physical therapy, chiropractic, primary care, med spas and similar clinics, typically with one to twenty-five providers. It is built for the people at the front desk and the office manager, not for a hospital IT department.
No. Klauve runs beside your EHR. Clinical documentation, prescribing and claims stay where they are; Klauve handles everything between a patient finding you and arriving for their visit, and the follow-up afterwards.
Klauve is priced per practice, not per feature. There are no tiers and no add-on modules — every practice gets the whole platform, and we agree one monthly price with you based on the size of the practice before you commit to anything.
We set up every account ourselves. We add your providers, locations, hours and forms and import your patient list, so the first time your team signs in they see their own practice rather than an empty screen.
Every user can sign in with a code sent to their phone and a practice can require it of its whole team, every record access is written to a log that is kept for six years and cannot be edited, patient files are never given public links, and we sign a business associate agreement with each practice. Klauve is designed to support your HIPAA obligations.
Yes. Each practice texts from its own number, so replies come back to your team and land on the patient's thread. Reminders, confirmations, intake forms and review requests can all be sent by text or email.
Three things. It reads incoming faxes and PDFs and pulls out the fields you choose, for a person to review. It summarises an insurance eligibility response into the lines your practice cares about. And Kip, the built-in assistant, answers questions about your practice and drafts workflows — and never sends a message or changes a record without your approval.
Get in touch
See it with your practice in it.
Tell us a little about your clinic. We will set Klauve up with your providers and your forms, show you how it runs, and give you one price for all of it.
One conversation. No demo gauntlet, no pressure.