A small front desk that runs like a large one.
A family practice front desk answers the phone, checks people in, chases records and verifies insurance — usually all at once. Klauve takes the repeatable parts off their hands and keeps one thread per patient, so anyone can pick up where a colleague left off.
The work is fine. It is the gaps between the work.
Records and referrals by fax
Results, records requests and referrals arrive on paper all day, and each one has to be read, sorted and attached to the right chart.
A phone that never stops
Scheduling, rescheduling and simple questions all come through one line, and the person answering is also the person at the window.
No single answer
What happened with a patient is spread across an inbox, a fax tray, a text thread and somebody's memory.
One system for the whole front office of primary care and family practices.
What primary care and family practices ask us.
Yes. Klauve handles the front office — requests, faxes, eligibility checks, messaging, intake forms and reviews — and sits beside your EHR rather than replacing it. Charting, prescribing and billing stay where they are.
Two-factor sign-in is on every account and a practice can require it of its whole team, every record access is logged and kept for six years, patient files are never given public links, and we sign a business associate agreement. Compliance itself remains the practice's obligation; Klauve is designed to support it.
Yes. You send your own registration, consent and medication-list forms by text or email, and patients complete them on their phone without creating a login. The answers and typed signature are saved to their record.
Klauve for other practices
See it with your practice in it.
Tell us a little about your clinic. We will set Klauve up with your providers and your forms, show you how it runs, and give you one price for all of it.
One conversation. No demo gauntlet, no pressure.